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Frequently Ask Questions |
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About Us |
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What is DesignYourOwnGift.com? |
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What products are available? |
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Design and Buy |
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How
to personalize products and buy? |
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How to ensure the printing quality? |
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How big can my photos be printed? |
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How to find out my image's dimensions? |
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How long does shipping normally take? |
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What are our shipping methods and rates? |
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Returns and Refunds |
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What are our returns policy and procedures? |
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Payment |
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What
are the payment methods we accept? |
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What is DesignYourOwnGift.com?
(Go to the top of FAQs) |
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DesignYourOwnGift.com
is a platform
for quality custom products. We use leading edge technology to enable people
worldwide to design, buy, and sell their products.
Our revolutionary technology takes the guess work out of personalization by
allowing you to see what your gift will look like before you buy it.
We
will make your orders on-demand,
typically within 24 hours.
We ship worldwide! |
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What products are available?
(Go to the top of FAQs) |
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You will find thousands
of designs and millions of customizable products in the
Market Place. We have more than 500 different types of product including
photo books, photo calendars, photo canvas, photo buttons, photo magnets,
photo stickers, photo mugs, custom T-shirts, custom mouse pads, photo bags,
custom watches, custom tank tops, custom aprons, and much more.
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How to personalize products and buy?
(Go to the top of FAQs) |
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Approach 1:
Search
Featured Designs and
Market Place.
The
Market Place
is central location to exhibit the designs from our member stores.
The
Featured Designs section highlights the hot
designs and products. You can search for designs
in these two places and customize the products you like. |
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Approach 2:
Use
Design Your Own. If you are unable to find any designs that
matches your needs, you can create your own using the
Design Your Own
tool. |
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Once you have merged your design with
a product, then you can add it to
your shopping cart and proceed to checkout.
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An order confirmation email will be sent to you once checkout is completed.
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How to ensure printing quality?
(Go to the top of FAQs) |
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Using the
images with required sizes (dimensions)
is the key to get high
quality product. Each
product has its image size requirement. There are three ways to find the
image size requirements:
- In
Design Your Own, double click on the product you want to design,
you will see the Ideal Image Size in Pixels
requirement, which is at the bottom of the product description.
- In
Featured Designs or
Market Place, double click the product you like and then
click on Customize button, you
will see the Ideal Image Size in Pixels
requirement
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Or, you can also find the recommended image sizes and templates from
the list
HERE.
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How big can my photos be printed?
(Go to the top of FAQs) |
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The recommended image
formats are JPG & PNG. |
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Low resolution images
may print poorly especially when enlarged. We recommend
at least 150 PPI
(Pixels per inch). The table below will give some general ideas about how
big your image can be printed. For example, if your image is 6 mp, the
largest printable size is 20" x 13" @ 150ppi. |
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Mega
Pixels |
Image size in
pixels (Dimensions) |
Print
Size @300ppi |
Print
size @200ppi |
Print
size @150ppi |
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3 MP |
2048 x 1536 |
7" x 5" |
10" x 8" |
14" x 10" |
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4 MP |
2464 x 1632 |
8" x 5" |
12" x 8" |
16" x 11" |
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6 MP |
3008 x 2000 |
10" x 7" |
15" x 10" |
20" x 13" |
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8 MP |
3264 x 2448 |
11" x 8" |
16" x 12" |
22" x 16" |
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10 MP |
3872 x 2592 |
13" x 9" |
19" x 13" |
26" x 17" |
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12 MP |
4290 x 2800 |
14" x 9" |
21" x 14" |
29" x 19" |
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16 MP |
4920 x 3264 |
16" x 19" |
25" x 16" |
33" x 22" |
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18 MP |
5184 x 3456 |
17" x 12" |
26" x 17" |
35" x 23" |
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35mm film,
scanned |
5380 x 3620 |
18" x 12" |
27" x 18" |
36" x 24" |
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24 MP |
6048 x 4032 |
20" x 13" |
30" x 20" |
40" x 27" |
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How to find out my image's
dimensions?
(Go to the top of FAQs) |
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Each photo has
its dimensions or size. There are two ways to find out the dimensions of a
image in your computer:
1.
Mouse over the image, you will see a popup text box with the
dimension information.
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Or, you can right click on the image, select Property, go to
Summary, and then click on Advance |
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How long does shipping
normally take?
(Go to the top of FAQs) |
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We understand how important it is to deliver your goods within the promised
time. Since we make orders on-demand, we will need two working days to
process and ship your orders. It will take take 8 to 12 business days
for USPS shipments and 4 to 6 business days for FedEx shipments.
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When your goods have been dispatched, our system will automatically send you
an email to inform you of the tracking number (if applicable).
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What are our shipping methods and rates?
(Go to the top of FAQs) |
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We primarily use two shipping services: USPS and FedEx. We ship
worldwide. We
use fix
shipping rates
for all shipping locations. |
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What are our returns
policy and procedures?
(Go to the top of FAQs) |
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Return is easy. If for any
reason you are
unsatisfied with your purchase from www.designyourowngift.com,
we will be happy to exchange your product or refund the purchase price.
However, refunds and exchanges are only issued during the
30 days following your
purchase date. Shipping charges are non-refundable. |
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For exchange or refund, please go to
Exchange or Return
in the
Help Page
to submit the Return Form and see
the return instructions and the return address of our distribution center.
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What are the payment
methods we accept?
(Go to the top of FAQs) |
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We accept
many forms of online payments through Paypal. Paypal allows you to
shop online without exposing your financial information; it is the most
secure method of payment.
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Notes for Customers:
We encourage our customers compare our prices, qualities, and services with other companies.
We provide more than 500 different types of custom
gifts. You can find your personalized gifts here for all occasions including
Back to School, Summer Fun, Anniversary, Wedding, Birthday, Christmas,
Mothers Day, Fathers Day, Valentines Day, Easter, April Fools, Assistants
Day, Teacher’s Day, Nurse’s Day, Memorial Day, Friendship Day, Labor Day,
Halloween, Thanks Giving, and others
Content Tag Cloud
Personalized gifts, custom
gifts, photo gifts, Christmas gifts, fathers day gifts, valentine gifts,
mothers day gifts, personalized watch, custom Jewelry, custom photo book,
personalized T shirts, photo T shirts, personalized mugs, photo mug, custom
mug, personalized bag, photo bag, custom bag, personalized clock, custom
clock, personalized Apron, custom apron, photo apron, photo Mouse pad, photo
button, photo magnet, sticker, photo Framed tile |
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